Here are the answers to some questions that customers frequently ask us:
Why should I buy your sleep apnea treatment programs? What makes them unique?
Our programs are all based on scientific studies that have been published in peer-reviewed journals, as well as interviews with experts (such as respiratory therapists and sleep dentists), and individuals who have overcome their sleep apnea.
Here are some examples of the scientific studies that our programs are based on:
Many doctors are aware of the benefits of using CPAP to reduce sleep apnea symptoms, but few know about current research into alternative therapies that don’t involve CPAP. We believe the lack of doctor awareness is simply because most family doctors don’t have the time to keep up with new advances in sleep apnea treatments.
That’s where we come in. Our mission is to keep abreast of new advances in sleep apnea treatments and empower sleep apnea patients with this knowledge.
I would like to try one of your sleep apnea treatment programs. Should I stop using my CPAP?
Absolutely not. Sleep apnea is a serious health condition with potentially life-threatening side effects. Taking yourself off CPAP without the supervision of your doctor is not advised.
Talk to your doctor. Tell them about the program, how its going for you, how its making you feel and listen to their advice as to whether its appropriate for you to stop using your CPAP.
What if I buy one of your programs and feel it has not helped me?
Our no-hassles money-back guarantee lasts for 60 days. If you do not feel the program has helped you, please email us for a full refund. We will return your money within a 48-hour period – no questions asked.
So can your programs cure all sleep apnea sufferers?
No. Our programs are suitable for people who suffer from mild, moderate, and severe obstructive sleep apnea, but they are not meant for people with central sleep apnea.
Also, note that there is no such thing as a “guaranteed” treatment for sleep apnea. Because sleep apnea can be caused by a range of factors (excess or flabby tissue in the upper airway; structural impediments such as a deviated septum or enlarged tongue; etc.) no “silver bullet” exists for every sleep apnea sufferer.
Which is why we offer a money-back guarantee. We want you to try our programs, and are confident they can help you. But if they don’t, we will refund your money, no questions asked.
Do you offer print versions of your programs, or can I only download them from your websites?
For all of our programs we offer both a print/physical version (i.e. a printed guide and CD or DVD delivered to your home) or a download version that you can instantly download from our websites.
Can I buy a hard copy of your programs in a local store?
Unfortunately we don’t sell our programs in bookstores (yet!).
I’m not good with computers. Is it easy to download your programs from the Internet?
There is absolutely no risk downloading our programs once payment is made. Even if you are a complete novice with computers, there is full technical support available. We will ensure that the program arrives to you.
I have a slow Internet connection. Will I be able to access your programs?
It is not problem to download our programs on a slow dial up connection. And if your connection drops during download you can easily resume when connected again. Downloads usually take approximately 5-10 minutes on a very slow connection.
Is there any country you do not accept orders from?
We accept orders from all countries for the digital version of our programs (since they are just downloaded from the Internet). However, there are some countries that we might have difficulty shipping to (please see our Shipping and Returns Policy).
I want to order but I do not have a credit card. Can I still order your programs?
Unfortunately we can only accept payment via credit card, as all of our orders are processed via our websites.